journeyv0.9.4

什么是用户旅程?

按满意度评分的触点。

在编辑器中打开 →即用模板

journey

何时使用

Use a 用户旅程 when…

UX research artifacts

Onboarding flow scoring

Any process with subjective satisfaction

语法基础

The minimal syntax

Copy this and you have a working 用户旅程. Build from here.

journey.mmd

journey
    title First-week experience
    section Sign up
      Land on homepage: 4: User
      Create account: 3: User
    section First diagram
      Pick template: 5: User
      Render flowchart: 5: User
      Share link: 4: User, Teammate

常见写法

Patterns worth memorizing

Multi-actor steps

`task: 4: User, Barista` — list every actor involved at that step.

Score = emoji proxy

Scores 1–5 map to emoji-like dots; treat them as ordinal, not interval.

Sections as phases

Group steps by `section` to keep the chart legible past ~6 rows.

常见坑点

The things that will trip you up

Mermaid silently ignores misspellings — these are the failures we see most.

01
Section names show on the y-axis; keep them short.
02
Scores are integers — fractional scores (3.5) are rounded.
03
No way to add notes per step; use a flowchart for richer annotation.